You'll also need to tell us what document you'd like our help with. Learn more about how we build complete health benefits plans for companies across the U.S. In this example, the last day the health insurance will accept Company ABC's claim is May 21st. This means that the doctor's office has 90 days from February 20th to submit the patient's insurance claim after the patient's visit. Be sure to include your claim number and name. Better healthcare demands a fresh approach. Company ABC has set their timely filing limit to 90 days after the day of service. If you need a qualified interpreter, written information in other formats, translation or other services, call 1-88. Aetna provides free aids/services to people with disabilities and to people who need language assistance. Aetna complies with applicable Federal civil rights laws and does not discriminate, exclude or treat people differently based on their race, color, national origin, sex, age, or disability. Relay services for deaf and hearing impaired individuals are available by dialing 711. If you are having trouble accessing information on our website, we can assist you. Aetna Better Health of Ohio encourages providers to electronically submit claims, through WebConnect. Affected timeframes include the deadlines for individuals to notify the plan of a qualifying event or determination of disability, to file. We have adopted Web Content Accessibility Guidelines (WCAG) 2.0 A/AA as our corporate standard. The extension permits the outbreak periodbeginning March 1, 2020, and ending 60 days after the announced end of the COVID-19 emergencyto be disregarded for specified purposes related to claims. Īetna strives to continuously improve our digital experiences to meet or exceed universal design best practices and web accessibility standards. Accessibility Services Aetna strives to continuously improve our digital experiences to meet or exceed universal design best practices and web accessibility.
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